Appointment Process


Once you’ve contacted us to make a referral, a patient access specialist will guide you through the process and answer your questions.

You may be asked to send medical reports and/or pathology slides to MD Anderson, to ensure your patient is scheduled with the appropriate medical service and to pre-schedule any testing that might be needed when your patient arrives.

Before we confirm your patient’s appointment, MD Anderson patient access specialists will collect insurance information, verify benefits and seek financial authorization. If the patient meets Texas residency requirements but is uninsured or unable to pay for services, a Supplemental Financial Assistance application may be provided.

We evaluate most new patients on an outpatient basis. A full outpatient evaluation usually takes 3-5 business days, depending on the amount of testing and consultation needed to assess the person’s condition and recommend a treatment plan. After the evaluation is complete, you’ll receive a written report of the findings and recommendations. Referring physicians signed up with myMDAnderson for Physicians have online access to medical reports once they’re approved by MD Anderson staff.